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Before you pull into a NYC garage: a 2-minute checklist

Clearance, vehicle size, your rate line, card vs. cash, closing time and prepaid passes. What to check at the curb before you hand over your keys.

Check at the curb: clearance, vehicle size, your rate line, card or cash, closing time, in and out, license number
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The worst time to learn a garage's rules is after the attendant has your keys. Check these at the curb, hazards on.

The checklist

  • Clearance. Find the posted height before the ramp. Roof boxes and bike racks are the usual casualties.
  • Vehicle size. SUVs, vans and pickups can have their own rate. Every rate must be on the sign, one per line, and the garage must charge what's posted (6 RCNY § 2-161).
  • Your line, not the big number. Rate signs show totals ("Up to 1 hour… Maximum"). Pick the line that covers your stay plus a buffer, and look for night (white-on-black) and event rates next to it.
  • Card or cash. Different prices by payment method must each be posted at the entrance (§ 2-161(g)(2)(x)).
  • Closing time. Hours are on the license sign (§ 2-161(g)(2)(vi)). Coming back late? Make sure the gate's open.
  • In and out. No city rule guarantees it. Ask before you park.
  • License. The entrance sign shows a DCWP number you can look up.
  • Photos. Snap the car and the rate sign. Garages can't waive damage they cause (§ 2-161(j)).

Paid ahead online?

  • Have the pass open before you pull in, since garage signal is bad. A screenshot is a good backup.
  • Check the address, time window and your plate.
  • Show the pass before taking a paper ticket.
  • If it isn't honored: photograph the pass next to the garage sign, get a receipt, and contact the pass provider's support right away.

If the price is wrong

Charged more than the sign? File with DCWP or call 311, with your claim check, receipt and photos.

Find licensed garages near you on the Coordn8 garage map.

Published by Coordn8. Not legal advice; DCWP and the Rules of the City of New York govern.

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